Terms of service

Overview

Welcome to Pastel Artwear!
The terms “we”, “us”, and “our” refer to Pastel Artwear. We operate this website and online store to provide you with a curated shopping experience featuring handmade lingerie, corsets, and loungewear. Pastel Artwear is powered by Shopify, which enables us to process payments and deliver secure service.

By using our website or making a purchase, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.


1. Access and Account

You must be at least the age of majority in your country to use our services.
You are responsible for maintaining the security of your account and personal information. Please ensure that all details you provide (including billing and shipping information) are accurate and up to date.


2. Our Products

We do our best to describe and photograph our products accurately. However, slight variations in color or texture may occur due to display differences.
All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product.


3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Your purchase is considered confirmed once payment is processed and you receive an order confirmation email.

All purchases are subject to our Return Policy.


4. Prices and Billing

All prices are listed in NOK (Norwegian Krone) unless stated otherwise.
Prices do not include shipping, handling, or taxes, which are calculated at checkout.
We reserve the right to change prices or promotions at any time.

You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method for the total amount of your order.


5. Shipping and Delivery

Delivery times are estimates and may vary based on location and carrier. We are not responsible for shipping delays, customs processing, or circumstances beyond our control.

Once your order is handed to the carrier, responsibility for the shipment passes to you.


6. Intellectual Property

All content on this website — including images, designs, text, trademarks, and graphics — is owned by Pastel Artwear or our licensors.
You may not copy, reproduce, or distribute any content without written permission from Pastel Artwear.


7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided “as is” and without warranties. Pastel Artwear is not responsible for third-party sites, their content, or any resulting damages.


8. Relationship with Shopify

Pastel Artwear is powered by Shopify. However, all purchases are made directly with Pastel Artwear. Shopify is not responsible for your orders, returns, or customer support.


9. Feedback

If you share feedback, reviews, or suggestions with us, you grant Pastel Artwear the right to use and publish them for promotional or operational purposes.


10. Errors or Omissions

We do our best to ensure accuracy but may occasionally publish errors in pricing, descriptions, or availability. We reserve the right to correct such errors and cancel or adjust orders accordingly.


11. Prohibited Uses

You agree not to use our website for any unlawful or harmful purpose, to transmit malware or spam, or to attempt to breach security features. We reserve the right to terminate access for any violations.


12. Termination

We may suspend or terminate your access to our website at any time if you violate these Terms.


13. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.” We make no warranties about uninterrupted or error-free operation, or that products will meet your expectations.


14. Limitation of Liability

To the fullest extent permitted by law, Pastel Artwear will not be liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our website or products.


15. Indemnification

You agree to indemnify and hold harmless Pastel Artwear, Shopify, and their affiliates from any claims arising out of your violation of these Terms or misuse of the Services.


16. Governing Law

These Terms are governed by the laws of Norway. Any disputes will be handled by the courts of Oslo, Norway.


17. Changes to Terms

We may update these Terms from time to time. Changes take effect upon posting on this page. We will notify users of material updates.


18. Contact Information

For questions about these Terms, please contact us at:

Pastel Artwear
📧 pastelstoreua@gmail.com

📍 Schubelerets gate 7A, 0577 Oslo, Norway
Org. No.: 932695138